Location: RPM Technik – Independent Porsche Specialists, Hertfordshire 

Salary: Competitive, based on experience 

Are you passionate about delivering exceptional customer service? Do you want to be part of a leading independent Porsche specialist? At RPM Technik, we pride ourselves on offering world-class service and expertise, and we’re looking for a friendly and professional individual to join our team as Front of House Service Administrator. 

About the Role: 

As the first point of contact for our valued clients, you’ll play a key role in ensuring every customer interaction is seamless and memorable. From welcoming visitors to managing  bookings, your responsibilities will include: 

  • Greeting clients and visitors in a warm and professional manner 
  • Handling incoming calls and emails, providing prompt and accurate responses
  • Managing service bookings and coordinating workshop schedules as directed by the  Aftersales manager 
  • Managing third-party suppliers, such as MOT bookings 
  • Updating clients on progress on any jobs being undertaken by the workshop • Administration of the track day members club 
  • Supporting management team with event administration as required • Supporting the wider team with administrative tasks  
  • Maintaining a tidy and welcoming reception area 
  • Providing clients with refreshments 
  • Working hours Monday to Friday 08.30 to 17.30. Every other Saturday 09.00-13.00 

About You: 

We’re looking for someone who is: 

  • Punctual and an exceptionally organised worker 
  • Customer-focused with excellent communication skills 
  • Able to multitask in a fast-paced environment and be able to work under pressure
  • Manage tasks independently and see them through to completion 
  • Proficient in Microsoft Office and general IT systems 
  • Has strong literacy and numeracy skills 
  • Is interested in cars or the automotive world (knowledge of Porsche would be a bonus!) 

What We Offer: 

  • A competitive salary 
  • Company pension scheme 
  • Medicash Health Plan 
  • A friendly and supportive work environment
  • Opportunities for personal and professional growth 
  • The chance to work with a passionate team of Porsche specialists 

At RPM Technik, we have a ‘no excuses’ attitude to business and offer a friendly and welcoming professional working environment where excellence is the standard. 

How to Apply: 

Send your CV and a short cover letter to [email protected]