Since the government’s moderate easing of the current restrictions on the 10th May, our business has began a phased reopening. The technical workshops are typically staffed with up to 14 technicians, however whilst the premises is fairly large and the layout quite sympathetic to distanced working, we need to be confident that we can operate within the government guidelines and keep our staff and customers safe. As a result, the 11th of May saw the first phase of reopening begin. We have two technicians working alongside one of our detailers. The workshop offices have remained open and staffed by Ollie and Lydia. They have now been joined by Simon who heads up our upgrades department. Our car showroom has been closed throughout the lockdown period and will remain closed as per the guidelines until potentially the start of June. Greig has been selling cars remotely and will continue to do so. It is a new way of providing cars to our customers but it has been a success and potentially will introduce a more efficient process of buying your next Porsche in future.
The second phase of reopening is anticipated to be in place by the start of June, with further technicians returning to work along with more operational staff. The government advice is constantly being updated for us and many other businesses. We would like to thank both our staff and customers for their patience as we ensure the information we are given is interpreted correctly, and put into action accordingly. The team have introduced strict measures to ensure the health and wellbeing off all staff and customers is protected. Risk assessments have been undertaken with the assistance of our health and safety specialist. These apply to every aspect of our business and our new working practises. We have also provided signposting documents for any customers interacting with us so everyone knows what to expect and how to prepare for such interaction.
We are actively taking workshop enquiries and are undertaking jobs in the chronological order of their booking. If you would like to book your Porsche in with us, please contact Lydia firstname.lastname@example.org or call 01296 663 824. Our sales department is open remotely, where Greig can handle any enquiries on either buying or selling your Porsche. We have been working on some additional sales services to help customers sell their Porsche without the need for direct interaction with buyers. This can be through the established SOR route or through our new ‘Sales Support’ service. We can sell all Porsche models. If your Porsche is up to 10 years old & 60,000 miles, then contact Greig for further information on email@example.com or 01296 663 824.
Once again, thank you for your support during this difficult time and we hope you all stay safe and well.
The RPM Technik Team.